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Chapter 3-A: Child Abuse and Neglect


Related Topics: Counseling: Individual, Group and Family | Domestic Violence | Domestic Violence Crisis Shelters


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If you or someone you know is being physically, emotionally, or sexually abused or neglected, it is important to get help right away. Physical abuse means that you have been injured intentionally by a parent, person who is responsible for caring for you, family member, or a household member. Sexual abuse means the abuser has sexual contact with you or suggests or does something sexual that causes you to believe you are being taken advantage of. Sexual abuse can happen to either girls or boys. Neglect means that your caretaker fails to meet your basic needs. If something is happening to you or has happened in the past that you think might be child abuse or neglect, you should get in touch with any health, education, or social services professional or an agency.

In an emergency involving child safety or abandoned children, call 911.




Baltimore County Department of Social Services - Child Protective Services
6401 York Road
Baltimore, Maryland 21212
Investigates reports of child abuse and neglect; provides counseling to children, youth and families experiencing problems related to child abuse.


Baltimore County Police Department
700 East Joppa Road
Towson, Maryland 21286
410-887-2214 (General information)
Provides general non-emergency information and makes referrals to the proper division of the police department for services. If you are reporting an emergency involving child safety or abandoned children, call 911. For non-emergencies, call 410-887-2222.


Baltimore County Domestic Violence Referrals
24-hours, 7 days a week hotline for domestic violence victims who need information and referrals for services offered in Baltimore County. Trained counselors offer crisis counseling and safety planning.


Childhelp - National Child Abuse Hotline
1-800-4-A-CHILD (1-800-422-4453)
A nationwide service that provides confidential, assistance 24-hours, 7 days a week to children who are being abused and want help, to frustrated parents who are about to lose control and need help, to adults and children needing a local telephone number to report cases of abuse and to adult survivors of child abuse who are feeling unsafe or suicidal.


Family and Children's Services of Central Maryland - Woodlawn Office
7000 Security Boulevard Suite 302
Baltimore, Maryland 21244
Offers child abuse treatment services to children and their families who have experienced various forms of child abuse (sexual, physical, or emotional). Therapists and case managers help families overcome barriers to treatment. Provides advocacy and support services in home and school. Provides individual and group domestic violence counseling for victims and children, court accompaniment, case management, outreach and emergency shelter for victims of domestic violence. Group educational programs for abusers available.


Family Crisis Center of Baltimore County, Inc.
P.O. Box 3909
10 Dunmanway
Dundalk, Maryland 21222
410-285-4357; Hotline: 410-828-6390 (24 hours, 7 days Baltimore County/Carroll County Sexual Assault/Domestic Violence Hotline)

Provides wide range of services for those experiencing family conflict and family violence. Individual, couple or family counseling by appointment. Safe shelter available for family members who must leave their homes in order to prevent violence from occurring. Call Shelter Director, 410-285-7496.  New Behaviors Group provides alternative ways of dealing with anger and conflict for those persons who have been violent towards family members. Offers victim advocate services, court room accompaniment, cellular phone distribution, and victim support groups for those members of the family who have been the recipients of violence.


Family Tree
2108 North Charles Street
Baltimore, Maryland 21218
Office: 410-889-2300
Parenting HelpLine: 800-243-7337 (24-hours, 7 days statewide)

Family Tree's Parenting HelpLine is a volunteer-based hotline which provides support, crisis intervention and resource information to all family members during times of crisis and stress. It provides consultation regarding parent stress management and child behavior management. Family Tree also offers free community-based services for parents and caregivers. Weekly facilitated parent support groups for parents and caregivers under stress meet in seven counties in Maryland, many with limited childcare provided. It offers Positive Parenting Program, a 12-week interactive workshop series on parenting skills with corollary in-home parent aides.


Hotline: 410-828-6390 (24hours/7days Baltimore County/Carroll County Sexual Assault/Domestic Violence Hotline)
Provides support, counseling and information to victims of sexual assault, incest, adult survivors of child sexual abuse, child sexual assault and domestic violence, regardless of sex or age. Parent and any dependent children needing immediate removal from home are provided safe shelter. Individual and group counseling by appointment for victims and their families as well as batterers.


  • Rosedale
    Eastern Family Resource Center
    9100 Franklin Square Drive, Room 317
    Baltimore, Maryland 21237

  • Towson
    401 Washington Avenue, Suite 300
    Towson, Maryland 21204


University of Maryland Hospital for Children - Care Clinic
520 West Lombard Street
Gray Hall, First Floor
Baltimore, Maryland 21201
A special mental health clinic for children ( ages 3 to 18 ) with a history of physical or sexual abuse, neglect, or exposure to intimate partner violence ( I P V ), also called domestic violence, and for their families. Provides initial assessment for need of mental health services, individual, family and group therapy, play therapy and psychiatric services and more free of charge.



Revised: May 9, 2017